Returning data to CEM - error encountered using web-only version - detailed guide – CEM

The data should automatically return via PIPS+ at the end of the assessment if you are running the
Web-Only version of ASPECTS.

Returning data if your internet connection drops

An error message like the one below will appear if there is a loss of internet connection when the
system is trying to return data for the Web-only version:

There is no need to worry. The system will force it to save to the ‘downloads’ folder of your
computer device. This will be in a CSF format.

1. Please check the CSF file has saved to the ‘downloads’ folder.
2. If saved correctly, you will see a “CEM_RESULTS_FINAL_XXXCSF” (where XXX is a long string of numbers and letters) file appear in the bottom left-hand corner of the browser window.
This may look slightly different in different browsers. You can also open the browser’s ‘downloads’ folder and check if a result file with that name appears with a creation date/time within the last minute or so.
3. We recommend you copy this file immediately to a USB drive or a common server location, to facilitate easy upload to CEM.
4. If you are satisfied the results have saved correctly, they can click ‘YES’. You will then see the following dialog, and the test will finish as normal.

5. Go to ‘Return Data’ in PIPS+, as per the example below:

6. If the CSF file has NOT saved correctly in the ‘downloads’ folder, you should click ‘NO’, and the system will attempt to save the results again. The system attempts to save the file to the ‘downloads’ folder up to five times, and the user will see the same dialog each time, assuming they do not click ‘Yes’.

7. If you are still unable to verify a file has saved to the ‘downloads’ folder, you will be taken to the copy & paste dialog.

8. As a last resort, when the user clocks ‘no’ five times, the system will display a dialog containing the raw result XML and a ‘copy’ button. Users should click the ‘copy’ button and then paste the contents into a Notepad (or similar) file and return it to CEM by e-mail to cem@cambridge.org.