Re-taking an assessment

In some circumstances, it is best for a student to re-take an individual module, or the entire assessment. Each student can only have one score for each module, so if they log back into a module it will erase their original score. If they do this in error, please contact us at insight@cambridge.org and we should be able to retrieve it.

If you want a student to re-take a module, simply follow the usual steps for setting up the appropriate version of the assessment and provide the student with the password for the relevant module(s). The student will be taken back to the start of the module, and can complete it in the same way as their previous attempt.

Reasons why a retake may be the best option are below:

Whole cohort:

• If there was some sort of technical problem and you feel the results were compromised in some way

Individual student:

• The school believe a student’s original score was way below their capabilities
• If there was some sort of technical problem and the school feels the result was compromised in some way
• If the school thinks that the student has not taken the assessment seriously or their performance was impaired by feeling unwell or an emotional upset
• If the school establishes that the student has cheated in some way

Once a retake is completed, their new score should be available within 48 hours. You may wish to take a note of the original score before enabling the retake.