Once you have signed up to a subscription this will renew each year on 1 March. If you do not want the subscription to continue to the next assessment year you can cancel your subscription by emailing CEM customer service. There will be no charge if you inform CEM of the cancellation by the 1 February prior to the assessment year starting. You are unable to cancel your subscription after this date and will be invoiced for the full amount based on the most recently recorded learner estimates.
For example, if you sign up for 2022– 2023 and would like to cancel your subscription to 2023 – 2024 you would need to cancel by 1 February 2023.
If you do want to cancel your subscription, please complete our Cancellation Form.
In recognition that a child’s nursery time can last up to 18 months, our assessment window runs from 1 August up until 31 December the following year. This means the start-of-year testing for 2023-24 is available from 1 August 2023, and you need to complete your end-of-year test before 31 December 2024.
Please get in touch if you need us to extend your assessment window at firstname.lastname@example.org